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Who We Help
Parents & Carers
Around 1 in 9 Australians provide unpaid care to people with a disability or to older Australians.
That is 10.8% of the Australian population who are providing care. We understand the crucial role that family, carers and other supporters play in providing care and support to people with a disability.
That’s why we have services to support you in providing this care.
At Myxa Care, we support parents, carers and other supporters in a variety of ways to help achieve the best outcomes.
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Information and Help Understanding the NDIS
The information on the NDIS and entitlements can be hard to navigate. Our team work with you to help you understand your entitlements and how to access them.
Education and Support
Once the care plan has been finalised, we work with you to help you understand the services on your care plan. We want you to know why they have been chosen and how to make the most of them.
Reliable Service
You can count on us. We will consistently deliver the best possible service and outcomes.
Responsiveness
We know how stressful it can be when you don’t receive responses to your queries or can’t get in touch with your providers. That’s why we guarantee our responses will be delivered in a timely manner.
Respect
We guarantee that every interaction you have with us will be respectful. Our team of carers are trained in the highest standards to ensure you and your family members are treated with the utmost care and respect.
Support Coordinators & Other Partners
We at Myxa Care work collaboratively with other service providers to achieve our participants’ greater benefits, to discover new ways that help us continuously improve our services and to share our knowledge with others.
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Our goal is to empower our participants through individually tailored care plans. We work collaboratively with support coordinators and other medical partners and providers to ensure our participants can achieve their goals and get the most out of their care plan.
Myxa Care commits to providing the following service guarantees when working with support coordinators and partners:
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Timely responses to all enquiries
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Regular communication regarding participant updates and requirements
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Services delivered in agreed timeframes
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Performance reporting
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Reliable service, every time you engage with us
Our 3R’s approach extends to the way we interact with support coordinators and partners. We value respect, reliability and responsiveness and guarantee this every time you work with us.
Our Values
We at Myxa Care adopt those values that bring value to our participants’ lives, their families and the community by adopting what we call Myxa’s 3Rs Principle.
Reliable
There is no way around trust. Myxa Care reliability is built through care and support you can trust and depend on.
Responsive
Our vow is to respond quickly and positively with interest and understanding.
Respectful
At all times, we are committed to treating our participants and their families with dignity and respect by demonstrating a high regard for our participants and NDIS practice standards.
OUR SERVICES
Our goal is to support and help you find the right type of housing that best fits your needs and allow you to live a life of independence and choice.
