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Who We Help
At Myxa Care we embrace the entire network of those connected to them. Our services are designed to assist not just those with disabilities, but also the parents, carers, and partners who play an integral role in their lives.
Supporting Parents and Carers
In Australia, approximately 1 in 9, provide unpaid care to individuals with disabilities or the elderly. That is 10.8% of the Australian population who are providing care.
We recognise the immense value and the challenges of this crucial role. At Myxa Care, we aim to alleviate the burden on parents and carers by offering comprehensive support and guidance to help you understand the complexities of the NDIS. This collaborative approach ensures that the care provided aligns perfectly with the needs of your loved ones.
At Myxa Care, we support parents, carers and other supporters in a variety of ways to help achieve the best outcomes.
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Understanding the NDIS
Navigating the NDIS and its entitlements can sometimes be confusing. Our team is here to make it easier for you, helping you understand your entitlements and how to access them effectively.
Education and Support
After finalising your care plan, we'll guide you through it, making sure you're comfortable with the services included and understand their importance. We aim to empower you to make the most of the care provided.
Reliable Service You Can Trust
You can rely on us. Our commitment is to consistently offer the best service and achieve positive outcomes for you and your loved ones.
Prompt Responses to Your Queries
We understand the frustration of delayed responses. That's why we promise to respond to your queries quickly and efficiently, ensuring you're never left waiting.
Respect in Every Interaction
Respect is at the core of what we do. Our trained carers uphold the highest standards, treating you and your family with the utmost care and respect in every interaction.
Support Coordinators and Other Partners
Our collaborative approach extends to working hand-in-hand with support coordinators and other service providers to continuously improve our services and knowledge.
The goal is to achieve greater benefits for our participants by sharing knowledge, discovering new methods for service improvement, and continuously enhancing our offerings.
Our Service Guarantees:
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Timely responses to all enquiries.
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Regular communication regarding participant updates and needs.
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Service delivery within agreed timeframes.
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Comprehensive performance reporting.
Our Values
At Myxa Care, we live by our 3Rs Principle, which forms the foundation of our values.
Reliable
We do not compromise on trust. We build our reliability through consistent, dependable care and support.
Respectful
Efficiency and positivity is key to our approach. We commit to be swift and understanding, always prioritising the needs and concerns of our participants.
Responsive
Treating all with respect is expected. We treat our participants and their families with the utmost dignity, upholding high standards in line with NDIS practices.
OUR SERVICES
Our goal is to help you find the perfect home that suits your needs. We guide you through the process of selecting the right type of housing, ensuring it aligns with your preferences and supports your independent lifestyle.
