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Positive Behavioural Support (PBS)

Live well, live brighter, enhancing quality of life in South Australia

PBS is a person-centered approach that focuses on understanding the reasons behind challenging behaviours and finding positive strategies to address them. It aims to improve quality of life for both the individual and their support network.

Enquiry about Positive Behavioural Support

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Challenging Behaviours

“Challenging behaviour” means behaviour that persistently put the physical safety of the participant themselves or others at risk, causes difficulties in social settings and limits the participant’s ability to achieve their goals and join the community.

How does PBS work?

Our PBS professionals team up with you, your family, and your support network to really get to the heart of what's causing challenging behaviours. We focus on your strengths and preferences, aiming to lessen these behaviours while boosting your social and emotional well-being. It's all about creating a supportive environment where you can develop skills, feel more independent, and be part of the community.

"Instead of seeing someone as 'challenging,' we focus on understanding their needs and the situations that might be causing difficulty. We work together with individuals and their families to develop solutions that empower them to make choices, live more independently, and experience a fulfilling life".
Daria - Clinical Lead - Positive Behavioural Support Therapist

Behaviour Support Assessment and Plans

We have got a team of registered Behaviour Support Practitioners, who are all set to assess your needs and develop a personalised behaviour support plan which will detail the below: 


Understanding the behaviours and what triggers them


Using positive reinforcement techniques


Aiming to reduce restrictive practices


Coordinating with therapists & support workers


Creating practical strategies with you


Providing skills training and education

Understanding PBS Plans

What are the steps involved?

Functional Assessment - Understanding the behaviour (15-50 hours)


This involves talking to the person and their support team to figure out what triggers the likelihood of challenging behaviours. We will evaluate:

  • Events, Interactions, Places, Times or Stimuli

  • Strategies that de-escalate or escalate a situation

  • Trauma backgrounds

  • Matching the right support team

Benefits of PBS

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Reduces Challenging Behaviours

 PBS aims to address the root causes of behaviour, leading to a decrease in their frequency and intensity 

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Improved Quality of Life

 PBS promotes greater independence, empowerment, and well-being for individuals and their families

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Strengthen Relationships

 PBS supports positive interactions and communication between individuals and their support network

  • What is Positive Behavioural Support (PBS) ?
    PBS is a person-centered approach that focuses on understanding the reasons behind challenging behaviours and finding positive strategies to address them. It aims to improve quality of life for both the individual and their support network.
  • Who can benefit from Positive Behavioural Support (PBS)?
    Individuals of all ages with a wide range of disabilities and challenging behaviours, including intellectual disabilities, autism spectrum disorder, mental health conditions, and neurological conditions. Families and carers who support individuals with challenging behaviours.
  • What does Positive Behavioural Support (PBS) look like in practice?
    PBS involves gathering information about the individual, their needs, and the triggers for their challenging behaviours. Based on this information, our team develops a personalised PBS plan with positive strategies to address the behaviours. These strategies may include things like communication techniques, environmental adjustments, skill development, and positive reinforcement. The plan is implemented and monitored over time, with adjustments made as needed.
  • Is PBS the same as punishment?
    No, PBS is very different from punishment. Punishment focuses on negative consequences for behaviours, while PBS focuses on understanding the cause and finding positive solutions. PBS prioritises building trust and promoting learning rather than using control or fear.
  • Do you have a current waitlist time for Positive Behavioural Support (PBS) practitioners?
    Our current waitlist is approximately two to three weeks, unless the participants’ need is deemed as urgent, we will then work with the participant and their family/carers quickly.
  • Do you offer an option of face to face or online appointments?
    Yes, we offer both face to face and online appointments to be able to tailor the support to the individual participant.
  • Do you work with participants in South Australia?
    Yes, we have Positive Behavioural practitioners who can provide support to Adelaide and surrounding regions.
  • Can I have my other support carers with me at my appointments?
    Yes of course, we strive to offer personalised support and care and want you to feel comfortable and supported.

Our Values


We do not compromise on trust. We build our reliability through consistent, dependable care and support.


Treating all with respect is expected. We treat our participants and their families with the utmost dignity, upholding high standards in line with NDIS practices.


Efficiency and positivity is key to our approach. We commit to be swift and understanding, always prioritising the needs and concerns of our participants.

Need Support?

If you have a participant requiring support or you would like to partner with us, fill in an enquiry form. 

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